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[brumka]

As a Gold Medallion® member, you probably were hoping for an upgrade yesterday—or at least a window or aisle seat. But alas, according to our records, you were stuck in the dreaded middle seat.

We try hard to give our most loyal customers our best seats, but unfortunately, that's not always possible. To thank you for your flexibility and understanding (and minimize your middle-seat memory), we will credit 500 miles to your SkyMiles® account.

Надо же!..